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IT Services & Tips
By Daniel On October 10, 2022

Investing in IT Support for Small Business

Small businesses often don’t have the budget to invest in their own in-house IT support staff. However, this doesn’t mean that they can’t get the small business IT support they need. There are a number of options available for small businesses to get the IT support they need, without breaking the bank.

In this article, we’ll take a look at some of the options available for small businesses to get IT support. We’ll also look at some of the benefits that come with investing in IT support.

Managed Service Provider

One of the options available for small businesses to get IT support is to use a managed service provider (MSP). MSPs are companies that provide IT support services to businesses on a contract basis.

MSPs can provide a number of benefits to small businesses, including:

  • Reduced IT support costs: MSPs typically charge a monthly fee, which can be much lower than the cost of hiring an in-house IT support staff.
  • Increased flexibility: MSPs can scale their services up or down to meet the changing needs of your business.
  • Improved service levels: MSPs are typically able to provide a higher level of service than an in-house IT support staff.

A Managed IT Service Provider such as Hartmann Industries can provide you with all of the IT support that your business needs in order to be successful.

  • Illustration of a green box that says "Startup" under it

    Startup IT Package

    From: $100.00 / month with a 7-day free trial per employee
  • Illustration of two green boxes, under it says "Established"

    Established IT Package

    From: $150.00 / month with a 7-day free trial per employee
  • Illustration of three green boxes. Under the illustration, it says "compliance"

    Growth IT Package

    From: $250.00 / month with a 7-day free trial per employee

Part-Time IT Support Staff

Another option available for small businesses to get IT support is to hire part-time IT support staff. Part-time IT support staff can be a great option for businesses that only need IT support on an occasional basis.

However, a single part-time staffer is limited in terms of the number of hours they can work, and the services they can provide. If a part-time IT engineer gets stuck on a problem, they typically do not have many resources at their disposal for assistance. As such, businesses that require a higher level of IT support may need to hire multiple part-time staffers or look at other options such as an MSP.

Full-Time IT Support Staff

Another option available for small businesses to get IT support is to hire a full-time IT support staff. Hiring a full-time IT support staff can be a great option for businesses that require a higher level of IT support.

However, hiring a full-time IT support staff can be an expensive, and may not be feasible for all businesses. Additionally, a full-time IT support staff needs to be managed and monitored to ensure that they are providing the level of service that you expect. As your business grows, it may be more economical to migrate away from an MSP or multiple part-time staffers to a full-time IT support staff.

How to Find the Right IT Support for Your Business

Now that we’ve looked at some of the options available for small businesses to get IT support, let’s take a look at how you can find the right IT support for your business. When looking for IT support for your business, you’ll want to consider a few factors, including:

  • The size of your business: The size of your business will dictate the level of IT support that you need. A small business will have different IT support needs than a large enterprise.
  • The type of business: The type of business you have will also dictate the IT support that you need. A business that relies heavily on technology will have different IT support needs than a business that doesn’t use technology as extensively.
  • Your budget: Your budget will also play a role in determining the IT support that you need. If you have a limited budget, you may need to look at options such as an MSP or part-time IT support staff. If you have a larger budget, you may be able to invest in a full-time IT support staff.

Once you’ve considered these factors, you’ll be in a good position to find the right IT support for your business.

View all posts by Daniel

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