Managed IT Services

Fixed-Fee Managed IT Services

Our Managed IT services deliver a world-class experience that is tailored to small businesses and their budgets. We provide the perfect mix of people, technology, and process.

Hartmann Industries operates as an extension of your team. We offer 24/7/365 telephone support in English and Spanish, IT Consulting, and Security Services.

All at a flat rate with guaranteed response and resolution times.

Avg. Call Wait Time:
1 Minute

Time on hold = money lost.

Call us and speak to a real human, 24/7/365.

Initial Response Time:
15 Minutes

Customer satisfaction is #1.

Know your ticket was received and is being worked on by a skilled technician.

Avg. Resolution Time:
1 Hour

Our motto: “automate everything.”

We rapidly resolve most IT problems in less than an hour.

Features & Benefits

Focus On Running Your Business, Leave the Technology to Us

24/7/365 Monitoring

24/7/365
Monitoring

Unlimited Support

Unlimited
Support

Productivity Cloud

Productivity &
Cloud

Security Compliance

Security &
Compliance

Disaster Recovery

Disaster
Recovery

Ready for Remote Work

Ready for
Remote Work

User Training

User
Training

IT Policies & Procedures

IT Policies &
Procedures

Vendor Management

Vendor
Management

Risk Assessment

Risk
Assessment

Communication Systems

Communication
Systems

Hardware Procurement

Hardware
Procurement

Find Your IT Package in 60 Seconds

Our short questionnaire helps you determine your IT needs and recommends the best-fitting managed IT packages.

Managed IT Services For Businesses of All Sizes

Let Hartmann Industries show you what IT is supposed to look like.
We offer a complimentary assessment of your current IT environment.

Fixed-Fee Support

Remote and on-site support from our highly-trained engineers with guaranteed response and resolution times.

Call, email, live chat, or text us your problem and we’ll get to work immediately.

Email and Collaboration

All of our packages come with Microsoft Office 365, the leading productivity solution for businesses of all sizes, and EUROPA, our no-code application builder.

Your email and data are secure and available across any device, corporate-owned or BYOD.

Security & Disaster Recovery

We ensure that your devices and network are protected from the latest cybersecurity threats with 24/7/365 monitoring.

Our solutions ensure that, in the event of an emergency, your data is always accessible and secure.

Transparent, Flexible Pricing

All of our packages come with a complimentary 7-day onboarding period,
24/7/365 phone support, advanced network monitoring, Remote Workforce, and more.

  • choose your plan

  • Ideal ForIdeal For
  • Min. # of EmployeesMin. # of Employees
  • ContractContract
  • Support ServicesSupport Services
  • Max # of Devices per EmployeeDesktop, laptop, tablet, and mobile phonesMax # of Devices per Employee
  • Hours of SupportHours of Support
  • Network & Endpoint MonitoringNetwork & Endpoint Monitoring
  • 24/7/365 Telephone Support24/7/365 Telephone Support
  • English SupportEnglish Support
  • Spanish SupportSpanish-speaking telephone support during normal business hoursSpanish Support
  • Dedicated Account ManagerDedicated Account Manager
  • Dedicated Security EngineerDedicated Security Engineer
  • Dedicated Infrastructure EngineerDedicated Infrastructure Engineer
  • ProductivityPer UserProductivity
  • Office 365Office 365
  • No-Code ERPNo-Code ERP
  • Remote WorkforceAllow your employees to securely access their office workstations from homeRemote Workforce
  • Security & CompliancePer UserSecurity & Compliance
  • Anti-VirusAnti-Virus
  • Anti-RansomwareAnti-Ransomware
  • Standard Threat HuntingLead-Based Threat HuntingStandard Threat Hunting
  • Advanced Threat HuntingLeadless Threat HuntingAdvanced Threat Hunting
  • Mobile Device ManagementSecure your employee-owned & company-owned phones and tabletsMobile Device Management
  • Email Anti-SpamEmail Anti-Spam
  • Device EncryptionDevice Encryption
  • Backup LicensesDesktops & laptopsBackup Licenses
  • Backup StorageShared across all devices per employeeBackup Storage
  • Unlimited Email BackupMicrosoft 365 or Google WorkspaceUnlimited Email Backup
  • Password ManagerPassword Manager
  • Dark Web MonitoringDark Web Monitoring
  • User TrainingUser Training
  • Branded IT PoliciesBranded IT Policies
  • InfrastructurePer CompanyInfrastructure
  • Included Cloud ServerIncluded Cloud Server
  • Hosted Network ManagementUbiquity UniFi & EdgeMaxHosted Network Management
  • Included Onboarding HoursIncluded Onboarding Hours
  • Free Digital MarketingPer CompanyFree Digital Marketing
  • Domain NameDomain Name
  • Website DevelopmentWebsite Development
  • Website HostingWebsite Hosting
  • Website MonitoringWordPress SupportedWebsite Monitoring
  • Business Card DesignBusiness Card Design
  • Social Media ManagementSocial Media Management
  • Blog PostsBlog Posts
  • Logo DesignLogo Design
  • Reputation ManagerReputation Manager
  • Listing BuildingListing Building
  • Startup

  • $99.99

    per employee/month

  • Ideal ForEntrepreneurs
  • Min. # of Employees1
  • ContractMonthly or Annually
  • Support Services
  • Max # of Devices per Employee1
  • Hours of SupportUnlimited
  • Network & Endpoint Monitoring
  • 24/7/365 Telephone Support
  • English Support
  • Spanish Support
  • Dedicated Account Manager
  • Dedicated Security Engineer
  • Dedicated Infrastructure Engineer
  • Productivity
  • Office 365Microsoft 365 Business Standard
  • No-Code ERPEUROPA SMB
  • Remote Workforce1 Computer
  • Security & Compliance
  • Anti-VirusSophos Central Intercept X Endpoint Advanced with EDR
  • Anti-Ransomware
  • Standard Threat Hunting
  • Advanced Threat Hunting
  • Mobile Device Management
  • Email Anti-SpamProofPoint Essentials Beginner
  • Device Encryption
  • Backup Licenses1
  • Backup Storage100 GB
  • Unlimited Email Backup
  • Password ManagerKeeper Security Business
  • Dark Web Monitoring
  • User Training
  • Branded IT Policies
  • Infrastructure
  • Included Cloud Server
  • Hosted Network Management1 Device
  • Included Onboarding Hours20 Hours
  • Free Digital Marketing
  • Domain Name
  • Website Development
  • Website HostingProfessional Shared
  • Website MonitoringUptime Only
  • Business Card Design
  • Social Media Management
  • Blog Posts
  • Logo Design
  • Reputation Manager
  • Listing Building
  • $99.99/employee per month
  • Established

  • $149.99

    per employee/month

  • Ideal ForEstablished Companies
  • Min. # of Employees3
  • ContractMonthly or Annually
  • Support Services
  • Max # of Devices per EmployeeAdditional devices can be added for $25 per device per month2
  • Hours of SupportUnlimited
  • Network & Endpoint Monitoring
  • 24/7/365 Telephone Support
  • English Support
  • Spanish Support
  • Dedicated Account Manager
  • Dedicated Security Engineer
  • Dedicated Infrastructure Engineer
  • Productivity
  • Office 365Microsoft 365 Business Premium
  • No-Code ERPEUROPA Enterprise
  • Remote Workforce3 Computers
  • Security & Compliance
  • Anti-VirusSophos Central Intercept X Advanced with EDR and MTR Standard
  • Anti-Ransomware
  • Standard Threat Hunting
  • Advanced Threat Hunting
  • Mobile Device ManagementSophos Central Mobile Advanced
  • Email Anti-SpamProofPoint Essentials Business
  • Device Encryption
  • Backup LicensesAdd another device for $10 per month2
  • Backup Storage500 GB
  • Unlimited Email Backup
  • Password ManagerKeeper Security Business Plus
  • Dark Web Monitoring
  • User Training
  • Branded IT Policies
  • Infrastructure
  • Included Cloud Server
  • Hosted Network Management10 Devices
  • Included Onboarding Hours40 Hours
  • Free Digital Marketing
  • Domain NameFree .com or 1-Year Renewal/Transfer
  • Website DevelopmentFree Landing Page
  • Website HostingProfessional Shared
  • Website MonitoringUptime & Updates
  • Business Card Design
  • Social Media ManagementFacebook
  • Blog Posts1 Free After Onboarding
  • Logo Design
  • Reputation Manager
  • Listing Building
  • $149.99/employee per month
  • Compliance

  • $199.99

    per employee/month

  • Ideal ForCompliance-Driven Organizations
  • Min. # of Employees3
  • ContractMonthly or Annually
  • Support Services
  • Max # of Devices per EmployeeAdditional devices can be added for $25 per device per month3
  • Hours of SupportUnlimited
  • Network & Endpoint Monitoring
  • 24/7/365 Telephone Support
  • English Support
  • Spanish Support
  • Dedicated Account Manager
  • Dedicated Security Engineer
  • Dedicated Infrastructure Engineer
  • Productivity
  • Office 365Microsoft 365 Business Premium
  • No-Code ERPEUROPA Enterprise Plus
  • Remote Workforce3 Computers
  • Security & Compliance
  • Anti-VirusSophos Central Intercept X Advanced with EDR and MTR Standard
  • Anti-Ransomware
  • Standard Threat Hunting
  • Advanced Threat Hunting
  • Mobile Device ManagementSophos Central Mobile Advanced
  • Email Anti-SpamProofPoint Essentials Pro
  • Device Encryption
  • Backup LicensesAdd another device for $10 per month3
  • Backup Storage1 TB
  • Unlimited Email Backup
  • Password ManagerSupports SSOKeeper Security Enterprise Plus
  • Dark Web Monitoring
  • User Training
  • Branded IT Policies
  • Infrastructure
  • Included Cloud Server
  • Hosted Network Management10 Devices
  • Included Onboarding Hours50 Hours
  • Free Digital Marketing
  • Domain NameFree .com or 1-Year Renewal/Transfer
  • Website DevelopmentFree Landing Page
  • Website HostingUltimate Shared
  • Website MonitoringUptime, Updates, Security
  • Business Card Design
  • Social Media ManagementFacebook & LinkedIn
  • Blog Posts1 Free After Onboarding
  • Logo Design
  • Reputation Manager
  • Listing Building
  • $199.99/employee per month
  • Enterprise

  • $249.99

    per employee/month

  • Ideal ForLarge Enterprises
  • Min. # of Employees6
  • ContractMonthly, Quarterly or Annually
  • Support Services
  • Max # of Devices per EmployeeAdditional devices can be added for $25 per device per month3
  • Hours of SupportUnlimited
  • Network & Endpoint Monitoring
  • 24/7/365 Telephone Support
  • English Support
  • Spanish Support
  • Dedicated Account Manager
  • Dedicated Security Engineer
  • Dedicated Infrastructure Engineer
  • Productivity
  • Office 365Microsoft Office 365 E5
  • No-Code ERPEUROPA Enterprise Plus
  • Remote Workforce5 Computers
  • Security & Compliance
  • Anti-VirusSophos Central Intercept X Advanced with EDR and MTR Advanced
  • Anti-Ransomware
  • Standard Threat Hunting
  • Advanced Threat Hunting
  • Mobile Device ManagementSophos Central Mobile Advanced
  • Email Anti-SpamProofPoint Essentials Pro
  • Device Encryption
  • Backup LicensesAdd another device for $10 per month3
  • Backup Storage1 TB
  • Unlimited Email Backup
  • Password ManagerSupports SSOKeeper Security Enterprise Plus
  • Dark Web Monitoring
  • User Training
  • Branded IT Policies
  • Infrastructure
  • Included Cloud Server
  • Hosted Network Management30 Devices
  • Included Onboarding Hours75 Hours
  • Free Digital Marketing
  • Domain NameFree .com or 7-Year Renewal/Transfer
  • Website DevelopmentA $2000 Value!Free 5-Page Website
  • Website HostingUltimate Shared
  • Website MonitoringUptime, Updates, Security
  • Business Card Design
  • Social Media ManagementFacebook, LinkedIn, & Twitter
  • Blog Posts1 Free Per Month
  • Logo Design
  • Reputation Manager
  • Listing Building
  • $249.99/employee per month

WE'RE MORE THAN JUST YOUR IT COMPANY

DIGITAL MARKETING

Our in-house digital marketing team works to help grow your business.

LOGISTICS

Personalized and affordable road, ocean, and air freight for businesses of all sizes.

INTELLIGENCE

Data-driven growth strategies, lead generation, and security solutions.

Frequently Asked Questions

We maintain and support modern Windows, Mac, and Linux computers. To provide the highest-quality support in Windows environments, we require you to have Windows 10 Pro or higher. If you don’t have Windows 10 Pro, we will help you upgrade during onboarding.

Yes, it is! We stand by our commitment to total customer satisfaction, which includes offering clear terms and conditions.

On plans that offer Unlimited technical assistance, we track the hours we spend supporting your employees on their desktops, laptops, and mobile devices – but will never bill anything extra for support past your normal subscription price.

No, you may cancel anytime by contacting your account manager. We believe that our work speaks for itself and do not lock our clients into long-term contracts.

As our team begins to work with your company more, we offer the option to switch to annual billing terms (and quarterly, in certain cases) with a 15% discount.

Our Managed IT Packages are carefully curated from our years of experience supporting all different sizes of organizations. If you need to change a specific license, i.e. a specific Office 365 license or more backup storage, please contact your account manager who will provide a quote.

In most cases, the computers your company uses now are fine. During the onboarding process, your onboarding engineer will audit your computers and determine which machines are underpowered or outdated. If found, they will prepare a list of recommendations and review them with you.

We offer support in both English and Spanish. Please read the package description to see which languages this plan offers and which communication methods are supported.

Your support licenses are scalable. When you hire a new employee, please call or email our support team and inform them of the new team member. In situations where you need to let an employee go, we ask that you contact us BEFORE you inform them of their release, so that we may secure their corporate data and update our support system.

Five people wearing Hartmann Industries t-shirts

Hartmann Industries provides managed IT services to entrepreneurs, small businesses, compliance-driven organizations, and large enterprises. We support companies across North America, Europe, and Asia in achieving their IT goals.

REGISTER ONLINE - NO CREDIT CARD REQUIRED

Purchase your Managed IT Package from our website and receive a free 7-day onboarding period.

No credit card is required and no payment is due for one week to give you time to install our software on each computer and server. It’s as easy as plugging in a flash drive!

Managed IT Services for Venture-Backed Startups

If you’re a high-growth startup backed by venture capital, it’s crucial that you maintain a robust technology stack to both prevent tech debt and prepare your infrastructure for future funding rounds. We offer comprehensive and around-the-clock IT support and maintenance services, with steep discounts on cloud infrastructure engineering consulting, hardware manufacturing, and project management services.

The Hartmann Industries Difference

  • Our account engineers are familiar with venture capital investment processes and can provide you the advice and documentation needed to secure future funding rounds.
  • Our account managers work with your C-suite and investors to identify and remediate technological pain points that hinder growth.
  • Our team is highly trained on security and data loss prevention measures, and numerous technical safeguards are put in the place to guarantee the soundness of your proprietary startup data.

SCHEDULE YOUR STARTUP CONSULTATION

Feeling lost in the startup world? Speak to one of our VC-trained account managers in your no-cost, no-obligation consultation.

Have a Question?



    Contact Us

    Address

    1950 W. Corporate Way
    PMB 28200
    Anaheim, CA 92801
    United States of America

    Phone

    +1 (732) 831-7269

    Email

    hello+usa@hartmannindustries.com

    Address

    Friedrichstr. 123
    Berlin 10117
    Germany

    Email

    hello+europe@hartmannindustries.com