Technical Support

Open a Support Ticket

Please use the below form, or the official contact information on the right of this page, to open a technical support ticket. All support tickets from Managed IT clients are processed 24/7/365. When opening a support ticket, please have as much information about your problem as possible.

    Other Support Options

    Click Chat Button in Bottom Right

    Security & Privacy

    • Support will NEVER ask for your password or other confidential information, whether over the phone or via email.
    • If you are ever unsure about a phone call you received from Hartmann Industries, please hang up and call us back on the above phone number.
    • You may report any phishing attempts that used Hartmann Industries’ name or telephone number to

    Our Preventative Measures

    Hartmann Industries has implemented several technical measures to prevent malicious attackers from using our name.

    • All legitimate emails from us are fully DMARC compliant.
    • Our DNS implements DNSSEC, CAA, and is monitored 24/7.
    • Our website uses SSL encryption for secure data transfer.
    • Our phone system is SHAKEN/STIR compliant.
    • We continuously monitor for fake online profiles, look-alike domain names, and similar CNAM registrations.