Technical Support

Open a Support Ticket

Please use the below form, or the official contact information on the right of this page, to open a technical support ticket. All support tickets from Managed IT clients are processed 24/7/365. When opening a support ticket, please have as much information about your problem as possible.

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    Other Support Options

    Click Chat Button in Bottom Right

    Security & Privacy

    • Support will NEVER ask for your password or other confidential information, whether over the phone or via email.
    • If you are ever unsure about a phone call you received from Hartmann Industries, please hang up and call us back on the above phone number.
    • You may report any phishing attempts that used Hartmann Industries’ name or telephone number to support@hartmannindustries.com.

    Our Preventative Measures

    Hartmann Industries has implemented several technical measures to prevent malicious attackers from using our name.

    • All legitimate emails from us are fully DMARC compliant.
    • Our DNS implements DNSSEC, CAA, and is monitored 24/7.
    • Our website uses Extended Validation (EV) SSL.
    • Our phone system is SHAKEN/STIR compliant.
    • We continuously monitor for fake online profiles, look-alike domain names, and similar CNAM registrations.