Toms River IT Support

Toms River IT Support That Doesn't Break the Bank

Enter a new era of technology with Hartmann Industries, Toms River’s leading IT support company.

We help businesses in Toms River, New Jersey with all their IT needs, from 24×7 helpdesk, IT network monitoring, cybersecurity, and many other IT managed services that will not only save you money, but also keep your business running smoothly.

All at a flat rate with guaranteed response and resolution times.

Avg. Call Wait Time:
1 Minute

Time on hold = money lost.

Call us and speak to a real human, 24/7/365.

Initial Response Time:
15 Minutes

Customer satisfaction is #1.

Know your ticket was received and is being worked on by a skilled technician.

Avg. Resolution Time:
1 Hour

Our motto: “automate everything.”

We rapidly resolve most IT problems in less than an hour.

The Hartmann Industries Difference

Hartmann Industries is the only Managed IT Service Provider in the Toms River area offering 24×7 IT services with an emphasis on long-term relationships. We believe that transparency, trust, and dependability are the pillars of every successful partnership, and we strive to provide your Toms River business with the best IT experience.

24x7 Support

Give us a call, day or night, holidays included.

Microsoft 365

Streamline productivity & email.

Remote Work

Enable your employees to work from home.

PC Repair

We solve those pesky computer bugs.

Networking

WiFi & ethernet based network monitoring.

Servers

Monitoring, repair, installs, and data backups.

NO LONG TERM CONTRACTS

We believe our work speaks for itself, which is why we do not lock you into any long-term contracts.
Hartmann Industries’ focuses on providing the highest quality Toms River IT Support possible.

Clear, Transparent Pricing

Let Hartmann Industries show you what IT is supposed to look like.
Get immediate Toms River IT Support now. Order online with your credit card.

WANT TO SPEAK TO A HUMAN FIRST?

Not everyone is comfortable ordering their Toms River IT Support online, so give us a shout at
(732) 831-7269
and our team will be happy to assist you.

Frequently Asked Questions

We maintain and support modern Windows, Mac, and Linux computers. To provide the highest-quality support in Windows environments, we require you to have Windows 10 Pro or higher. If you don’t have Windows 10 Pro, we will help you upgrade during onboarding.

Yes, it is! We stand by our commitment to total customer satisfaction, which includes offering clear terms and conditions.

On plans that offer Unlimited technical assistance, we track the hours we spend supporting your employees on their desktops, laptops, and mobile devices – but will never bill anything extra for support past your normal subscription price.

We offer truly unlimited remote support, with all in-scope services found in our General Terms & Conditions for IT Support contract. The majority of day-to-day issues can be resolved remotely, however we do have on-site technicians available in all 50 states, plus throughout Canada and Europe.

If we do need to send a technician on-site for a large project, a nominal dispatch fee and standard hourly rate applies.

No, you may cancel anytime by contacting your account manager. We believe that our work speaks for itself and do not lock our clients into long-term contracts.

As our team begins to work with your company more, we offer the option to switch to annual billing terms (and quarterly, in certain cases) with a 15% discount.

Our Managed IT Packages are carefully curated from our years of experience supporting all different sizes of organizations. If you need to change a specific license, i.e. a specific Office 365 license or more backup storage, please contact your account manager who will provide a quote.

In most cases, the computers your company uses now are fine. During the onboarding process, your onboarding engineer will audit your computers and determine which machines are underpowered or outdated. If found, they will prepare a list of recommendations and review them with you.

We offer support in both English and Spanish. Please read the package description to see which languages this plan offers and which communication methods are supported.

Your support licenses are scalable. When you hire a new employee, please call or email our support team and inform them of the new team member. In situations where you need to let an employee go, we ask that you contact us BEFORE you inform them of their release, so that we may secure their corporate data and update our support system.

Our Managed IT Services are HIPAA compliant in our Growth and Enterprise packages. We will sign a HIPAA Business Associate Agreement (BAA) and provide audit documents per regulatory requirements. Covered entities must select the Growth package at a minimum.

Yes, all of our Managed IT Service packages are GDPR compliant and may be purchased for protected EU citizens. Our Data Processing Terms and Data Protection Officer details may be found on our legal page.

Smiling woman wearing a Hartmann Industries polo shirt in office

Hartmann Industries provides managed IT services to entrepreneurs, small businesses, compliance-driven organizations, and large enterprises. We support companies in Toms River, NJ in achieving their IT goals.

Send Us A Message


    Contact Us

    Address

    301 Route 17 North
    Suite 800 #12-40
    Rutherford, NJ 07070
    United States of America

    1950 West Corporate Way
    PMB 28200
    Anaheim, CA 92801
    United States of America

    Phone

    +1 (732) 831-7269 - United States
    +1 (855) 941-6095 - Canada Toll-Free

    Email

    hello+usa@hartmannindustries.com

    Address

    Friedrichstr. 114A
    Berlin 10117
    Germany

    Soseaua Morarilor
    București 022452
    Romania

    Phone

    +44 8081 967710 - Western Europe (UK)
    +40 31 630 8707 - Eastern Europe (RO)

    Email

    hello+europe@hartmannindustries.com